Accessibility Statement for Newham House Clearance Services

This Accessibility Statement explains how Newham House Clearance and related clearance services in the Newham area work to make our digital content accessible to as many people as possible. We are committed to providing an inclusive experience for clients seeking house clearance in Newham and nearby boroughs. This page describes standards we follow, the support we offer for assistive technologies, and how to request additional assistance.

We aim to meet the WCAG 2.1 AA success criteria across our public-facing information. Our approach is pragmatic: we combine technical fixes, content reviews, and testing with people who use assistive technologies to improve the accessibility of our Newham clearance service pages, booking forms, and informational resources.

We design pages with clear structure and consistent navigation. Our content editors use headings, lists and readable language to support comprehension for all users, including those looking for house clearance in Newham. We avoid complex layouts and aim to keep interactive controls predictable and keyboard-accessible.

Newham Area Clearance Accessibility Commitment

Key accessibility features we support include:

• Screen-reader support — semantic HTML, ARIA roles where needed, and meaningful link text to ensure compatibility with popular screen readers.
• Keyboard navigation — logical tab order, visible focus indicators, and operable controls without a mouse for all interactive elements.
• Contrast and text sizing — colour contrast that supports legibility and content that responds to browser text-size adjustments.

We monitor accessibility through automated tools and manual checks. While automated testing identifies many issues, user testing and manual review are essential for real-world accessibility in house clearance booking and information pages. We regularly review pages that describe specific services like bulky item collection, estate clearances and domestic clearance in Newham to keep them accessible.

Where a page does not meet WCAG 2.1 AA, we document the issue and schedule remediation. Typical fixes include keyboard focus improvements, alt text for images, and ensuring forms are labelled properly for assistive technologies.

Accessible House Clearance — Newham

We recognise that some users may need information in alternative formats. If a page, PDF or booking form is difficult to use or you cannot access content, we will provide a suitable alternative in a timely manner. This includes plain text, large print, or voice-read formats when required.

To request an alternative format or report an accessibility barrier, please contact our accessibility team through the contact options available on this site. We will respond to requests promptly and outline reasonable adjustments to support your access to Newham house clearance information and services.

If you encounter persistent accessibility issues, tell us what you were doing and which page you were trying to use. Please include the device and browser you were using if possible. Your report helps us prioritise accessibility improvements across our local clearance pages and operational processes.

Ongoing improvements: We maintain an accessibility plan that captures fixes, planned updates and training. Staff involved with house clearance in Newham receive guidance on creating accessible content, and our web team consults on interface changes to preserve keyboard and screen-reader compatibility.

Limitations and alternatives: Some third-party services we link to may not fully meet WCAG 2.1 AA. When we rely on external suppliers, we seek assurances about accessibility and provide alternatives when needed for customers in the Newham area.

Thank you for taking the time to read our accessibility statement. We continue to work towards a fully inclusive experience for everyone seeking house clearance, junk removal, or estate services throughout Newham.