Terms and Conditions - Newham House Clearance
Introduction
Welcome to Newham House Clearance. These Terms and Conditions outline the rules and regulations for the use of our services. By engaging with us, you agree to comply with these terms in full.
Services Offered
Newham House Clearance provides comprehensive house clearance services, including the removal of unwanted items, recycling, and disposal. Our services are designed to be efficient, respectful, and environmentally friendly.
Scope of Services
- Residential Clearance: Clearing out homes of unwanted items, including furniture, appliances, and personal belongings.
- Commercial Clearance: Removing office furniture, equipment, and other commercial items.
- Specialized Items: Handling of hazardous materials and valuable items with care.
Payment Terms
Payment for our services must be made promptly upon completion of the clearance. We accept various payment methods, including cash, credit cards, and bank transfers. Detailed invoices will be provided for all transactions.
Pricing Structure
Our pricing is transparent and based on the volume of items to be cleared, the complexity of the clearance, and any special requirements. No hidden fees apply.
Cancellation Policy
Clients may cancel their booking by providing at least 24 hours' notice. Cancellations made within this timeframe will not incur any charges. Cancellations with less than 24 hours' notice may be subject to a cancellation fee.
Liability and Insurance
Newham House Clearance is fully insured to cover any potential damage or loss during the clearance process. However, we rely on clients to inform us of any valuable or fragile items that require special attention.
Client Responsibilities
- Ensure all items to be cleared are accessible.
- Inform us of any items requiring special handling.
- Provide accurate information regarding the clearance site.
Customer Responsibilities
Clients are responsible for removing any personal valuables before the clearance begins. Newham House Clearance is not liable for items that are not clearly marked or communicated prior to the service.
Privacy Policy
We respect your privacy and are committed to protecting your personal data. Any information provided to us will be used solely for the purpose of providing our services and will not be shared with third parties without your consent.
Dispute Resolution
In the event of a dispute, we encourage clients to contact us directly to resolve the issue amicably. If a resolution cannot be reached, disputes will be handled in accordance with applicable laws and regulations.
Changes to Terms and Conditions
Newham House Clearance reserves the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
Effective Date
These Terms and Conditions are effective as of the date of publication and remain in effect until updated.
Thank you for choosing Newham House Clearance. We are dedicated to providing you with the highest quality service.